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Critical Thinking and Creative Problem Solving Training
1182 Students
Strong problem-solving skills help individuals make better decisions, adapt to challenges, and improve workplace performance. This Critical Thinking and Creative Problem Solving Training course introduces proven techniques for analysing situations, evaluating information, and developing practical solutions in a Canadian workplace. Whether you’re starting your career or looking to strengthen your decision-making abilities, this course provides valuable skills that apply across …
Strong problem-solving skills help individuals make better decisions, adapt to challenges, and improve workplace performance. This Critical Thinking and Creative Problem Solving Training course introduces proven techniques for analysing situations, evaluating information, and developing practical solutions in a Canadian workplace. Whether you’re starting your career or looking to strengthen your decision-making abilities, this course provides valuable skills that apply across many industries.
You’ll learn structured problem-solving methods, information gathering, problem analysis, brainstorming techniques, solution evaluation, action planning, and continuous improvement. These skills are valuable in business, healthcare, education, customer service, project management, government, and many other professional settings throughout Canada.
Study online at your own pace and earn a recognised certificate upon completion. Build the confidence to think critically, solve workplace challenges effectively, and contribute to better decision-making in your organisation.
Please note: This Critical Thinking and Creative Problem Solving Training Course only gives you the theoretical knowledge that you need to excel in this field. This Course doesn’t entitle you to practise as a professional in this specific field.
- Extra Included :
- Free Accredited Certificate Included
- Instant e-certificate and hard copy dispatch by next working day
- Fully online, interactive course with audio voiceover
- Self-paced learning and laptop, tablet, smartphone-friendly
- 24/7 Learning Assistance
- Discounts on bulk purchases
Last audited and updated on: 15th April 2026
Sneak Peek
Core Learning Outcomes
- Understand the principles of critical thinking and structured problem solving.
- Learn how to gather and evaluate information effectively.
- Develop skills in defining workplace problems accurately.
- Apply creative brainstorming techniques to generate solutions.
- Analyse and select appropriate solutions for different situations.
- Create action plans and evaluate lessons learned for continuous improvement.
Who Should Take This Course
This course is ideal for:
- Team leaders and supervisors
- Office and administrative professionals
- Project coordinators
- Customer service professionals
- Business students and graduates
- Anyone looking to improve workplace decision-making
Why Take This Course
- Strengthen your critical thinking and analytical skills.
- Learn practical techniques for solving workplace problems.
- Improve decision-making and creative thinking abilities.
- Build confidence when evaluating solutions and taking action.
- Study online with flexible, self-paced learning.
- Earn a recognised certificate to support your career development.
Job Opportunities & Salary (CAD)
- Project Coordinator $60,000 – $85,000
- Operations Coordinator $55,000 – $80,000
- Business Analyst $70,000 – $100,000
- Administrative Supervisor $55,000 – $80,000
- Team Leader $50,000 – $75,000
- Customer Success Manager $60,000 – $95,000
Entry Requirements
- No formal qualifications required
- Basic English reading and communication skills.
- Basic computer and internet skills.
- Interest in developing workplace problem-solving skills.
- Access to a computer or mobile device with internet.
- Suitable for beginners and working professionals.
Accreditation
All of our courses, including this Critical Thinking and Creative Problem Solving Training Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
CPD Accredited
All of our courses are accredited by the CPD Quality Standards as conforming to universally accepted Continuing Professional Development (CPD) guidelines.
QLS Endorsed
The Quality Licence Scheme (QLS) is a trusted endorsement framework that certifies high-quality, non-regulated training programmes across various sectors.
Association of Healthcare Trainers
The Association of Healthcare Trainers (AoHT) promotes high-quality healthcare training, supporting providers to deliver relevant, industry-aligned education and improve professional standards.
Certification
Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost CA$9.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
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Course Contents
Begin by exploring the importance of critical thinking and creative problem solving in today’s workplace. You’ll gain an overview of the course and understand how a structured approach leads to better decisions.
Learn a step-by-step framework for identifying challenges and working towards effective solutions. This module introduces a practical process that can be applied across a variety of workplace situations.
Good decisions rely on accurate information. Explore techniques for collecting relevant data, asking meaningful questions, and assessing the reliability of information before reaching conclusions.
A clearly defined problem is easier to solve. This module explains how to identify root causes, separate facts from assumptions, and establish clear objectives before taking action.
Discover how to create an environment that encourages creativity and collaboration. You’ll learn how to prepare for productive brainstorming sessions and encourage diverse perspectives.
Explore creative thinking techniques that help generate a wide range of possible solutions. You’ll develop confidence in approaching challenges from different viewpoints.
Build on earlier brainstorming methods by refining ideas and considering practical approaches. This module focuses on expanding solution options while encouraging innovation.
Not every idea is the right fit. Learn how to evaluate possible solutions by considering risks, benefits, feasibility, and potential outcomes before making decisions.
Understand how to compare alternatives and choose the most effective course of action. You’ll explore decision-making techniques that support confident and informed choices.
A successful solution requires a clear implementation plan. This module explains how to set priorities, assign responsibilities, and monitor progress towards desired outcomes.
Continuous improvement begins with reflection. Learn how to document outcomes, evaluate successes and challenges, and apply lessons learned to future problem-solving situations.
FAQ
Yes. The course is delivered entirely online, allowing learners across Canada to study whenever it suits their schedule using any internet-connected device.
Yes. The course starts with the fundamentals of critical thinking and problem solving, making it suitable for learners with no previous experience.
You’ll develop skills in critical thinking, information gathering, problem analysis, brainstorming, decision-making, solution evaluation, and action planning.
This course is valuable for professionals, supervisors, students, managers, customer service staff, project coordinators, and anyone looking to improve workplace decision-making.
These skills help individuals make informed decisions, resolve workplace challenges, improve teamwork, increase productivity, and adapt to changing situations across many industries.
Yes. Upon successful completion, you’ll receive a recognised certificate demonstrating your commitment to developing critical thinking and creative problem-solving skills.
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4.8 Average - 151 Reviews
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Take All course
for $99-
01 Year of full Course access -
Level 2
-
Endorsed Certificate of Compleiton
-
52 minutes of total Unit + Quiz duration -
10 CPD Points
